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Terms & Conditions

golfteetimeservice.co.uk (the site) is a trading name of Golf Tee Time Service Ltd (“we” and “us”) of Tavistock Town Council Chambers, Drake Road, Tavistock, Devon, PL19 0AU.

We act as an agent only in respect of all bookings taken and/or made on your behalf. They accept no liability in relation to any contract you enter into, or for any services or arrangements you purchase, or for the acts or omissions of the chosen accommodation provider, the golf clubs or other person(s) or party(ies) connected with any arrangements. For all arrangements, your contract will be with the chosen accommodation provider and the golf clubs.

Accuracy of information

We endeavour to ensure the accuracy of all the information on the website (www.golfteetimeservice.co.uk), printed media, email newsletter and quotes. Nonetheless, changes and errors can occasionally occur. We cannot accept responsibility for any errors or omissions. We reserve the right to make changes to and correct errors in advertised prices and other details at any time before your break is confirmed.

Dress Code, Golf Etiquette & Handicap Certificates

All golf courses enforce a strict dress code usually consisting of shirts with collars (Rugby and football shirts are not permitted), tailored shorts or trousers with no denims. Appropriate dress must be worn at all times on the golf course and in the clubhouse. Some of the golf courses will require handicap certificates before accepting visitors. We will endeavour to advise you upon these clubs at the time of booking. Whilst a certificate of playing ability is not essential on all courses, knowledge of etiquette and the rules of golf are expected and each venue reserves the right to refuse access if it is judged that individuals do not display the required knowledge or appropriate dress. We cannot be held responsible in these circumstances.

Reservations

All accommodation and golf are offered subject to availability. No allowance can be made for meals not taken, golf not played or for rooms not occupied for the full period of the booking. A deposit of £50 per person is required to secure a booking. The subsequent balance must be paid, not later than four weeks prior to arrival, or upon confirmation of booking. If the booking is within four weeks of commencement. If the balance is not paid by the due date, we reserve the right to cancel your booking and retain your deposit.

Costs

All rates are per person based on two people sharing a twin or double room. No single room supplement is charged where a single room is available. If a twin or a double room is let as a single room a supplement may be charged. VAT is inclusive at 20%.

Methods of Payment

We accept credit/debit cards and Visa, MasterCard, Switch, Delta and Connect acceptable. Cheques are also accepted along with BACS payments.

Confirmation of Booking

On receipt of your payment you will be sent an email (or letter, if requested) confirming your booking and giving you a statement of account. The statement of account will show the balance to be paid and the date by which it is due. At this point your binding contract will come into existence. Please check the confirmation carefully as soon as you receive it. Contact the booking agent GTTS immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later.

Client Payments

In order to comply with the “Package Travel, Package Holidays and Package Tours Regulations 1992” all client monies is held in trust until the clients’ golf break has been completed.

Cancellation

Clients are reminded that a holiday booking is a legally binding contract. If you cancel or shorten your holiday, you are still liable to pay. We therefore strongly recommend all clients to take Holiday Insurance when placing a Booking. Should you have to cancel your break for any reason, please inform GTTS immediately in writing. Cancellation charges might well apply as follows.

Period before commencement cancellation charge

  • More than 28 days – loss of deposit
  • 28 – 15 days – 50%
  • 15 – 8 days 75%
  • 7 days or less 100%

Please note that when cancellation falls within the terms of an Insurance Policy, the Insurance Company on receipt of a valid claim will normally refund the above charges to you.

Cancellation of golf holiday by client following payment of final balance.

The cancellation of the holiday after the final balance has been paid. We will endeavour to refund a proportion of the balance paid or transfer the break to another date. However this is at the hotel and golf courses discretion.

Playing Conditions / Availability

Whilst the courses at all of the clubs are all maintained to a high standard, their actual playing condition may vary from time to time due to essential works or adverse weather conditions. Trolley and buggy bans can occur; this decision is always made by the course on the day. If you are unable to play golf during your holiday due to course closure we will endeavour to obtain a refund or green fee voucher for the golf element of the break.

We cannot be held responsible should inclement weather prevail, or for the condition of the course during your break.

Complaints

As we act only as an agent for the golf clubs and chosen accommodation providers, if you have a complaint or experience any problems during your break please inform the golf club or accommodation provider concerned immediately. When a complaint is specific to issues arising during your break, compensation is down to the golf club or accommodation provider. If a satisfactory conclusion is not reached please notify us in writing immediately you return and we will take up with the supplier.

Links to our sister sites

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Address

Tavistock Town
Council Chambers,
Drake Road,
Tavistock,
Devon. PL19 0AU

Office Hours

Monday 9:00am to 5:00pm
Tuesday 9:00am to 5:00pm
Wednesday 9:00am to 5:00pm
Thursday 9:00am to 5:00pm
Friday 9:00am to 5:00pm

Contact 01822 618181

Answer phone available outside of these hours or if all the lines are busy.
Please leave your details and we will phone you straight back.

Or please use the Contact Form to get your enquiry started.